Privacy Policy

Last updated: 2025-04-20

1. Introduction

Welcome to Tablepost ("we," "our," or "us"). This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our services. We are committed to ensuring the privacy and security of your information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect and process the following types of personal data:

2.1 Information You Provide:

  • Account information (name, email address, password)
  • Profile information (profile picture, bio, professional details)
  • Payment information (processed through secure payment providers)
  • Communication data (support tickets, feedback, survey responses)
  • Content you create or share through our services

2.2 Automatically Collected Information:

  • Device information (IP address, browser type, operating system)
  • Usage data (features accessed, interaction patterns, preferences)
  • Performance data (error reports, diagnostic information)
  • Location data (derived from IP address or if explicitly shared)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential cookies for basic functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for targeted advertising (with your consent)

You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To detect, prevent, and address technical issues

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate interests

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it.

7. Your Rights

Under GDPR, you have the following rights:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

9. International Transfers

Any transfer of personal data outside the EEA is conducted in compliance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Services

We may use third-party services for:

  • Analytics and performance monitoring
  • Payment processing
  • Email communication
  • Cloud storage

These services have their own privacy policies, and we recommend reviewing them.

13. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and how it is used, the right to delete personal information, and the right to opt-out of the sale of personal information.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at: dpo@tablepost.com